HealthPort/Datavant Pennsylvania Medical Records Fee Settlement

The HealthPort/Datavant Pennsylvania Medical Records Fee Settlement pays 35% of the basic, search-and-retrieval and per-page copying fees you actually paid HealthPort Technologies for copies of Pennsylvania medical records where payment fell between July 15, 2005 and September 3, 2012. Before you go further, three things narrow this far more than the name suggests. First, this is a closed notice list, not an open claim. The class definition ends with the words “and that was sent Mail Notice” — the class was built from HealthPort's own invoice records, and the portal will not open without the Notice ID and PIN from that mailed notice. Second, there is a near-identical sibling case that is not this one. A coordinated case in the same courtroom, before the same judge, with the same 35% and the same deadline, covers charges billed by IOD Incorporated (Case No. GD-09-012922) and has its own class list and its own portal. This page is only the HealthPort case, GD-09-012923. If you used both vendors you must file in both. Neither case is the separate, expired Datavant/Ciox Health data-breach settlement. Third, real carve-outs apply — requests that did not require a patient authorization, radiological image requests, insurers doing contract auditing, healthcare providers and facilities, and governmental entities are outside the class. One point cuts the other way: the $5,588,547.30 ceiling is a cap on the class-benefit pool only, and attorneys' fees, costs, the service award and administration expenses are paid separately by Datavant, so they do not reduce your 35%. The Proof of Claim must be received — not postmarked — by November 30, 2026, and non-patient requesters such as law firms and insurers can only file online.

Do I Qualify?

You may be eligible if:

• You were SENT MAIL NOTICE by the settlement administrator — this is part of the class definition itself, not just a filing step, and it is the practical test of membership. The class is a fixed list built from HealthPort's invoice records
• You requested medical records from a PENNSYLVANIA healthcare provider or facility — your own state does not matter, the provider's does
• You were charged AND paid HealthPort Technologies LLC or its subsidiaries the MAXIMUM basic, search-and-retrieval and/or reproduction fees under 42 Pa.C.S. Sec. 6152(a)(2)(i). If the maximum fees were not both charged and paid, the request is outside the class
• Your payment was made between July 15, 2005 and September 3, 2012
• You are a patient, a patient representative or designee (insurance companies and attorneys of any kind count — prosecuting, defense or plaintiffs' counsel), or someone who served a subpoena without being designated by a patient
• OR you are a Patient Requestor Beneficiary or Successor Settlement Class Member — you became aware of a notice sent to a class member and can certify on the Proof of Claim that you hold all rights to that member's benefit, such as a successor to a former law firm or business. The administrator may ask for more information to validate this
• NOT COVERED: record requests that did not require a patient authorization; requests for radiological images; insurance companies performing auditing functions under a written contract; healthcare providers and facilities; governmental entities; present or former defense counsel in this litigation; the Court, its immediate family and staff; and Class Counsel
• NOT THIS CASE: charges billed by IOD Incorporated belong to Case No. GD-09-012922, a separate class list with a separate portal at iodsettlementpa.com. This page is HealthPort Technologies, Case No. GD-09-012923 only
• Your signed Proof of Claim is RECEIVED by November 30, 2026 — a postmark on that date does not count

What gates this claim is a credential, not evidence. Filing online means logging in with a Class Member ID — the Notice ID and PIN printed on the mailed notice, or the QR code on it. Without that credential the portal will not open your Proof of Claim or your Transaction List, and this is not a gate a member of the general public can work around, because the class definition itself reaches only requesters who were sent Mail Notice. You do not upload receipts, invoices or bank records. Every dollar figure comes from Datavant's records of what HealthPort invoiced and what you paid, not from anything you supply — the Proof of Claim simply has to be completed and signed. The paper option is not available to everyone. Patients who requested their own records, and people who requested records on a patient's behalf for non-commercial purposes, received a printed Proof of Claim with their notice and may file on paper or online. Non-patient requesters — law firms, insurers, businesses, which is most of this class by dollar value — are given no paper form and can file only through the settlement website. If you believe you are a class member but never received a notice, or cannot locate your Notice ID, the settlement website directs you to contact the Settlement Administrator for your Class Member ID well before the November 30, 2026 deadline; the toll-free number in the notice is 1-888-966-4765.

What Happened?

The case is David M. Landay v. Datavant LLC, successor to HealthPort Technologies, LLC., Case No. GD-09-012923, in the Court of Common Pleas of Allegheny County, Pennsylvania, before Judge Alan D. Hertzberg. It has been in that court since 2009.

The lawsuit claims HealthPort Technologies failed to comply with the version of the Pennsylvania Medical Records Act in force until September 3, 2012, and breached an implied contract by charging requesters the maximum statutory fees instead of disclosing and charging its estimated actual and reasonable expenses for locating, retrieving, reproducing and transmitting records. The claim is for money damages for alleged overpayments for copies of medical records.

HealthPort, now Datavant, denies the allegations. Its position, set out in the notice, is that the Medical Records Act authorized it to charge the statutory rates without regard to actual expenses; that requesters consented and paid voluntarily with full knowledge of the charges, so the claims are barred by prior approval or the voluntary payment doctrine; and that the charges it assessed were in fact based on its own estimated actual and reasonable expenses.

Neither side has won. The court has not decided in favor of the plaintiff or the defendant, and the class has been certified for settlement purposes only. If the settlement is not approved, the court will have to decide separately whether the case should proceed as a class action on the merits.

A coordinated case covering the same conduct by a competitor, IOD Incorporated, is Case No. GD-09-012922 in the same court. IOD merged into HealthPort at the end of 2015, HealthPort renamed itself Ciox Health in 2016, and Ciox Health became Datavant in 2023 — which is why a single company now stands behind both matters while the two class lists and claim portals remain entirely separate.

The settlement was reached with the assistance of mediator the Honorable Lisa Pupo Lenihan (ret.). The settlement administrator is American Legal Claims Services, LLC.

How to File Your Claim

1. FIND THE MAILED NOTICE FIRST. Everything runs off the Class Member ID printed on it — the Notice ID and PIN, or the QR code. Without that credential the portal will not open your Proof of Claim or your Transaction List, and there is no public workaround, because the class definition itself is limited to requesters who were sent Mail Notice
2. ONLINE (the only route for law firms, insurers, businesses and any other non-patient requester): go to the official settlement website at healthportsettlementpa.com and open the Online Claim Submission page. Log in with the Notice ID and PIN or the QR code. The portal shows the Transaction List of record requests Datavant attributes to you — invoice number, invoice date, whose records were requested, which provider the request went to, the amount HealthPort's records show you paid, and the settlement benefit attributable to each payment. Select the eligible transactions you are claiming, then complete and sign the Proof of Claim
3. PAPER (available only to patients who requested their own records, and to people who requested records for a patient for non-commercial purposes): a printed Proof of Claim came with your mailed notice. Complete it, sign it and mail it to Landay v HealthPort/Datavant, c/o Settlement Administrator, PO Box 23459, Jacksonville, FL 32241. Non-patient requesters are not given a paper form and must file through the website
4. RECEIVED, NOT POSTMARKED: the Proof of Claim must be RECEIVED by the Settlement Administrator on or before November 30, 2026, whether filed online or mailed. The notice states plainly that claims must be timely received regardless of any postmark date. Mailing on the last day does not preserve your claim and there is no grace period for transit
5. You do not upload receipts, invoices or bank records. Every dollar figure comes from Datavant's own records, not from anything you supply — but the Proof of Claim does have to be signed
6. OTHER DEADLINES HAVE ALREADY RUN: the objection deadline was September 16, 2026 and the exclusion (opt-out) deadline was October 1, 2026, both received-not-postmarked. Only the claim deadline is still open
7. If you believe you are a class member but never received a notice, or cannot find your Notice ID, the settlement website directs you to contact the Settlement Administrator for your Class Member ID well before the deadline — the toll-free number in the notice is 1-888-966-4765
8. Visit the official claim form: https://www.healthportsettlementpa.com/

How Much Will I Actually Get?

ONE BENEFIT, ONE PATH — there is no menu here and nothing to elect. An approved claim pays 35% of what YOU actually paid HealthPort in basic fees, search-and-retrieval fees and per-page copying fees for each covered record request between July 15, 2005 and September 3, 2012. It is a percentage of your own invoiced charges, not a flat payment and not a share of a pot, so the amount varies enormously — a patient who ordered one chart and a law firm that ordered thousands of them are both getting 35%, but of very different numbers. You do not have to reconstruct your own billing history. Datavant still holds HealthPort's records of the fees invoiced to and paid by each identified class member, and your total Settlement Benefit is calculated from those records. That figure is printed on your mailed notice and appears again on the Proof of Claim inside your portal account, itemized against the Transaction List. ABOUT THE $5,588,547.30 FIGURE — READ THIS CAREFULLY, BECAUSE IT IS NOT WHAT IT LOOKS LIKE. The Settlement Agreement (Section 1.40) defines the Settlement Claims Amount as 35% of the total paid by the whole class over the class period, and the parties agreed that it shall not exceed $5,588,547.30. That number is a ceiling on the CLASS-BENEFIT POOL ONLY. It is not the headline value of the settlement, and it is not money that gets divided among whoever shows up — your individual benefit is computed from your own invoices and is already printed on your notice before anyone files. THE CAP COVERS ONLY ONE PART OF THE DEAL, AND THAT WORKS IN YOUR FAVOR. Class Counsel's attorneys' fees of up to $1,620,678, litigation costs and expenses of up to $32,500, the $25,000 service award to named plaintiff David Landay, and the notice and administration expenses the parties estimate at under $133,453.14 are ALL paid by HealthPort/Datavant independently, and the Settlement Agreement says each is not part of the Settlement Claims Amount. The FAQ puts it directly: the attorneys' fees, costs and expenses will not come out of the funds for payments to Settlement Class Members, and neither will affect the amount of your Settlement Benefit. So the 35% is not shaved down by legal fees the way it is in most settlements. IF SOMEONE ELSE REIMBURSED YOU, THE MONEY MAY NOT BE YOURS TO KEEP. The notice raises this itself for professional requesters: a class member who paid HealthPort but was reimbursed by a client or another party should consider whether the Settlement Benefit has to be passed on to whoever reimbursed them, and it adds that attorneys reimbursed by a client may have an ethical obligation to hold the funds in a client trust account and return them to the client. The settlement does not resolve that question — it flags it and leaves it to you and the rules of professional conduct. NOTHING HAS BEEN PAID YET. Payment happens only after Judge Hertzberg grants final approval at the October 16, 2026 fairness hearing and after any appeals are resolved. The notice warns that resolving appeals can take more than a year, and it promises no payment date.

Last reviewed: September 20, 2026 | Information verified from court records and official settlement documents.

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