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Consumer Fees Billing Deceptive Pricing

Lake Compounce Ticket Fee Settlement

Settlement Amount
$500,000
Claim Deadline
November 24, 2026
Total Fund
$500,000
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The Lake Compounce Ticket Fee Settlement resolves claims that Festival Fun Parks, LLC failed to properly disclose a processing fee added to electronic tickets sold on the Lake Compounce website, in alleged violation of Connecticut's ticketing statute. Festival Fun Parks denies breaking any law. A $500,000 fund is being divided pro rata among claimants according to the processing fees each one paid. Four things decide whether this is worth your time, and three of them cut against the headline. First, one park and one website are the whole test. The class covers tickets bought on www.lakecompounce.com between October 1, 2023 and June 12, 2025 — a single park in Bristol, Connecticut. Tickets bought at the gate, over the phone, from a reseller or from any other third-party seller are not covered, however large the fee was. Second, the $500,000 is not $500,000 for class members. Notice costs, administration costs, attorneys' fees of up to about $166,667 and a $5,000 service award all come out of that same fund first, and class payments are what is left. The Notice's own hypothetical starts from $280,000 available for distribution — roughly $220,000 below the headline. Third, there is no per-person estimate. The Notice offers one illustration — about $14 if $280,000 were split among 20,000 valid claims — and says outright your payment could be higher or lower than the processing fees you paid. It is a share of a pot, not a fixed award. Fourth, this is not the Raging Waters or Splish Splash settlement. Festival Fun Parks settled ticket-fee claims over those parks separately, in other courts, with their own funds and their own claim forms — and the Raging Waters claim deadline is also November 24, 2026. Buying a ticket to one park does not put you in another park's class, and filing on the wrong site does not count. The deadline for claims, exclusions and objections is November 24, 2026, and the final approval hearing is set for December 8, 2026.

Do I Qualify?

You may be eligible if:

The court-approved Notice asks for no receipts — but the online filing route runs through a credential gate, and those are two different things. What the Notice requires. The Notice describes one thing you must do to be paid: submit a timely and complete Claim Form no later than November 24, 2026. It sets out no receipt requirement, no order-number requirement and no documentation tier, and there is nothing you can attach to increase what you receive. What the form relies on instead is an attestation: you confirm, under penalty of perjury, that you purchased electronic tickets to Lake Compounce on the park's website between October 1, 2023 and June 12, 2025 and paid a processing fee in connection with the purchase. Signing that when it is not true is perjury, so do not file on a hunch. The online form appears to open with a Unique ID and PIN. Epiq emailed notices to the class members it identified from Festival Fun Parks' own purchase records. The research write-up on this settlement reports that the online claim form is opened with the Unique ID and PIN printed on that email, and that the downloadable paper form also asks for the Unique ID. The court-approved Notice itself does not mention a Unique ID or a PIN — it says only that Claim Forms can be found and submitted through the settlement website — so treat the credential requirement as what the settlement site presents in practice rather than as a term of the Notice. Either way: if an email notice reached you, keep it. It is the fastest route to a filed claim. Never got a notice? You are not excluded. This is the point most worth being clear about, because a login screen reads like a closed door. Eligibility is set by the class definition in the Notice, not by whether Epiq's list found your email address. The Notice states that a paper Claim Form can be downloaded from the settlement website and mailed to the Settlement Administrator, postmarked no later than November 24, 2026, at Lake Compounce Ticket Fee Settlement, P.O. Box 2954, Portland, OR 97208-2954. If you qualify and have no Unique ID, call the Settlement Administrator at (877) 327-7930 and ask how to file — do that in October, not in the last week of November. Documents worth keeping anyway. Even though nothing is required, a Lake Compounce order confirmation email showing a processing fee line is the cleanest way to satisfy yourself that the purchase really ran through www.lakecompounce.com in the class period before you sign an attestation about it. What will not substitute. A ticket stub from the gate, a reseller confirmation, a marketplace receipt or a season-pass record from a different Festival Fun Parks park proves the wrong thing. The class is defined by a purchase on the Lake Compounce website, and no amount of documentation about some other kind of purchase moves you into it.

File your claim through the official settlement website at lakecompounceticketfeesettlement.com before November 24, 2026.

File on the official site → lakecompounceticketfeesettlement.com

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What Happened?

Festival Fun Parks, LLC, which operates Lake Compounce, the amusement and water park in Bristol, Connecticut, agreed to settle Linders v. Festival Fun Parks, LLC, Civil Action No. 3:25-cv-00659-SVN, a class action in the U.S. District Court for the District of Connecticut before Judge Sarala V. Nagala. The case was filed April 25, 2025 by class representative Alexandria Linders

The lawsuit claims Festival Fun Parks failed to properly disclose a processing fee charged on electronic tickets sold through the Lake Compounce website, in alleged violation of Connecticut General Statutes section 53-289a, the state's ticketing statute. The practice at issue is drip pricing: a ticket price presented as the price, with a mandatory fee surfacing only further into checkout

Festival Fun Parks denies that it violated any law and agreed to the settlement to avoid the uncertainties and expenses of continuing the case. The Notice states plainly that the Court has not decided whether the plaintiff or the defendant should win

The Court preliminarily approved the settlement and Epiq, the Settlement Administrator, emailed notices to class members identified from Festival Fun Parks' own purchase records and opened the official settlement website at www.LakeCompounceTicketFeeSettlement.com

The monetary relief is a single $500,000 Settlement Fund. Payments to class members, the cost of administering the settlement, the cost of notifying the class, Class Counsel's attorneys' fees inclusive of litigation costs, and a $5,000 Service Award to the class representative all come out of that one fund. Class Counsel's fee petition will seek no more than one-third of the fund — about $166,667 — and the Court may award less. Class Counsel must file the fee request by November 10, 2026

Class payments are pro rata, weighted by the total processing fees each claimant paid. The Notice publishes no projected per-person payment. Its only figure is a hypothetical: if $280,000 were available for distribution and 20,000 valid claims were filed, the average payment would be approximately $14, which the Notice says would exceed the average processing fee paid

The settlement also carries prospective relief. Festival Fun Parks agreed to maintain the Lake Compounce ticket purchase flow so that it charges no fees on ticket sales, or, if fees are charged, clearly and conspicuously discloses the total cost inclusive of fees before a ticket is selected for purchase — unless and until section 53-289a is amended, repealed or otherwise invalidated

Class Counsel are Philip L. Fraietta, Stefan Bogdanovich and Eleanor R. Grasso of Bursor & Fisher, P.A., in White Plains, New York. Defendant's counsel is Wystan M. Ackerman of Robinson & Cole LLP in Hartford. Class members are not charged for Class Counsel

The Final Approval Hearing is set for 10:30 a.m. on December 8, 2026 in Courtroom One at the United States District Court for the District of Connecticut, 450 Main Street, Hartford, CT 06103. The Notice warns the hearing may be postponed without notice other than on the Court's docket and the settlement website. If the Court approves the settlement, approved claimants are paid within 60 days of the settlement becoming Final, and checks expire 180 days after they are issued

Festival Fun Parks resolved ticket-fee claims involving its other parks in separate cases. Raging Waters in California and Splish Splash in New York were settled in different courts with their own funds, deadlines and claim forms. These are different settlements that happen to share a defendant, and the Raging Waters claim deadline is also November 24, 2026 — an overlap that makes it easy to file in the wrong place

How to File Your Claim

  1. FIRST, CONFIRM THE PURCHASE WENT THROUGH THE PARK'S OWN WEBSITE. The class covers tickets bought on www.lakecompounce.com and nothing else. Gate sales, phone sales, resellers, ticket marketplaces and group or discount programs are all outside this settlement, so check where the order actually came from before spending any time on a claim. Look for a Lake Compounce order confirmation email with a processing fee line on it
  2. SECOND, CHECK THE DATE. The purchase has to fall between October 1, 2023 and June 12, 2025. The class period is closed and a 2026 ticket does not count
  3. THIRD, FILE ONLINE AT THE OFFICIAL SETTLEMENT WEBSITE. Go to www.LakeCompounceTicketFeeSettlement.com, the Epiq-administered site named in the court-approved Notice, and submit the Claim Form there. The Notice states Claim Forms can be found and submitted through that website, and it sets the online cutoff at 11:59 p.m. EST on November 24, 2026. Epiq emailed notices to class members it identified from Festival Fun Parks' own purchase records — the research write-up on this settlement reports that the online form opens with the Unique ID and PIN printed on that email, and the paper form asks for the Unique ID, so if an email notice reached you, keep it and file from it
  4. FOURTH, IF NO NOTICE REACHED YOU, DO NOT ASSUME YOU ARE OUT. Eligibility is set by the class definition, not by whether Epiq's mailing list found you. The Notice says a paper Claim Form can be downloaded from the settlement website and mailed to the Settlement Administrator, and that a mailed form must be postmarked no later than November 24, 2026. If you qualify but have no Unique ID, call the Settlement Administrator at (877) 327-7930 well before the deadline and ask how to file — do not wait until November
  5. FIFTH, PICK HOW YOU WANT TO BE PAID. The Notice lets each claimant elect payment by PayPal, Venmo, Zelle or check. This is a delivery method, not a benefit level — the dollar amount is identical whichever one you pick, and a check goes void 180 days after it is issued. WRITE DOWN NOVEMBER 24, 2026. That one date is the deadline for claims, for requests for exclusion and for objections. Mail to Lake Compounce Ticket Fee Settlement, P.O. Box 2954, Portland, OR 97208-2954. Doing nothing means you release your claims and receive nothing.
  6. Visit the official claim form: https://www.lakecompounceticketfeesettlement.com

How Much Will I Actually Get?

THERE IS NO FIXED PER-PERSON AMOUNT IN THIS SETTLEMENT, AND THERE IS NO MENU TO PICK FROM. Every valid claimant receives one thing: a pro rata share of whatever is left in the $500,000 Settlement Fund, weighted by the total amount of processing fees that claimant paid. Paying more in fees means a larger share; there is no tier to select, no upgraded amount for claimants who can document a larger loss, and nothing that stacks on top. THE $500,000 HEADLINE IS NOT $500,000 FOR CLASS MEMBERS, AND THE GAP IS LARGE. This is the single most misleading thing about the number in the headline, so read it carefully. Under the Notice, four things come out of that same $500,000 before any class member is paid: the cost of administering the settlement, the cost of notifying the class, Class Counsel's attorneys' fees inclusive of litigation costs, and a $5,000 Service Award to the class representative. Class payments are the residual, not a protected slice. THE ONE-THIRD CAP APPLIES TO THE LAWYERS' FEES ONLY, NOT TO THE SETTLEMENT AS A WHOLE. The Notice says the fee petition will seek no more than one-third of the Settlement Fund, inclusive of costs and expenses — roughly $166,667 on a $500,000 fund — and that the Court may award less. Nothing caps notice and administration costs, and nothing in the Notice guarantees any minimum share for the class. THE NOTICE'S OWN ARITHMETIC ASSUMES ABOUT $220,000 NEVER REACHES ANYONE. The only figure the Notice puts on a payment is a hypothetical, and it is worth quoting for what it concedes: if $280,000 of the fund is available for distribution and 20,000 valid Claim Forms are submitted, each class member would receive on average approximately $14, which the Notice says would exceed the average processing fee paid. That $280,000 starting point is $220,000 less than the headline — about 44 percent of the fund assumed gone before the split. THE $14 IS AN ILLUSTRATION, NOT AN ESTIMATE, AND NOT A FLOOR. The Notice publishes no projected per-person payment. It states plainly that the amount of your individual payment depends on the number of valid Claim Forms submitted and on the other payments made from the fund, and that it could be higher or lower than the processing fees you actually paid. Heavier claim volume means a smaller share each; lighter volume means more. Nobody can tell you today what you will get. PAYMENT IS NOT SOON, AND IT IS NOT CERTAIN. Nothing is paid unless the Court grants final approval at the December 8, 2026 hearing. Approved claimants are paid within 60 days of the settlement becoming Final under the Agreement, which is later than the hearing date because it follows the appeal window. You may elect PayPal, Venmo, Zelle or check; checks expire and become void 180 days after issuance, so a check left in a drawer becomes nothing. THE NON-CASH PART OF THE DEAL IS A PROMISE ABOUT THE WEBSITE. Festival Fun Parks agreed to maintain the Lake Compounce ticket purchase flow so that it charges no fees on ticket sales, or, if fees are charged, clearly and conspicuously discloses the total cost of tickets inclusive of fees before the ticket is selected for purchase. That commitment lasts unless and until Conn. Gen. Stat. section 53-289a is amended, repealed or otherwise invalidated. It is worth something to future ticket buyers; it is worth nothing to your claim.

Last reviewed: September 29, 2026 | Information verified from court records and official settlement documents.

Frequently Asked Questions

I bought Lake Compounce tickets at the gate or through a reseller. Am I included?
No, and this is the exclusion that will disappoint the largest number of people. The court-approved Notice defines the Settlement Class as all individuals who purchased tickets to Lake Compounce from the park's own website, www.lakecompounce.com, from October 1, 2023 to and through June 12, 2025. Purchases at the gate or a ticket window, over the phone, through a reseller or ticket marketplace, or through a group or discount program are all outside that definition, however large the fee you were charged. On top of that, the claim form asks each claimant to attest under penalty of perjury that they bought electronic tickets on the website during the class period and paid a processing fee, so there is no route in for an off-website purchase.
How much will I actually get? I keep seeing $500,000 and $14.
Neither number is your payment, and the distance between them is the point. The $500,000 is the entire Settlement Fund, and under the Notice four things come out of it before any class member is paid: administration costs, notice costs, Class Counsel's attorneys' fees inclusive of litigation costs, and a $5,000 Service Award to the class representative. Class payments are whatever is left, divided pro rata and weighted by the total processing fees each claimant paid. The $14 is not an estimate — it is a hypothetical the Notice uses to explain the arithmetic: if $280,000 were available for distribution and 20,000 valid claims came in, the average payment would be about $14. Notice that the hypothetical itself starts $220,000 below the headline. The Notice states outright that your individual payment depends on how many valid claims are filed and on the other payments made from the fund, and that it could be higher or lower than the processing fees you actually paid. Nobody can tell you the number today.
Is the one-third cap a cap on the whole settlement?
No. The one-third limit applies only to Class Counsel's fee petition, not to the settlement as a whole and not to the total taken out before class members are paid. The Notice says the fee petition will seek no more than one-third of the Settlement Fund inclusive of costs and expenses — roughly $166,667 on a $500,000 fund — and that the Court may award less than that. Separately, and outside that cap, the fund also pays the cost of administering the settlement and the cost of notifying the class, neither of which the Notice caps, plus the $5,000 Service Award. That is why the Notice's own example begins from $280,000 rather than $500,000. Class Counsel must file the fee request by November 10, 2026, two weeks before the claim deadline, so you can read the actual number on the settlement website before you decide whether to object.
Is this the same as the Raging Waters or Splish Splash ticket fee settlement?
No. Festival Fun Parks, LLC is the defendant in all three, but they are separate settlements in separate courts with separate funds, separate claim forms and separate class definitions. Raging Waters is in California and Splish Splash is in New York; Lake Compounce is in Bristol, Connecticut, and this case is in the U.S. District Court for the District of Connecticut. Buying a ticket to one park does not make you a member of another park's class. The overlap that causes real trouble is the calendar: the Raging Waters claim deadline is also November 24, 2026, so it is easy to file on the wrong site and believe you are done. If you bought tickets to more than one of these parks online, you need to file a separate claim on each park's own settlement site.
I never got the email notice. Can I still file?
Probably, and you should not assume otherwise. Eligibility comes from the class definition in the Notice, not from whether Epiq's mailing list found you. The complication is practical: the research write-up on this settlement reports that the online claim form opens with the Unique ID and PIN printed on the email notice, and that the paper form also asks for the Unique ID. The court-approved Notice itself does not mention either one — it says Claim Forms can be found and submitted through the settlement website, and that a paper form can be downloaded there and mailed in, postmarked by November 24, 2026. If you qualify and have no Unique ID, call the Settlement Administrator at (877) 327-7930 and ask how to file. Do that now rather than in November, because sorting out a missing credential takes time the deadline does not give back.
When would I be paid, and can the payment fall through?
Nothing is paid unless the Court grants final approval. The Final Approval Hearing is set for 10:30 a.m. on December 8, 2026 in Courtroom One at the federal courthouse at 450 Main Street in Hartford, and the Notice warns it may be postponed without notice other than on the Court's docket and the settlement website. If the settlement is approved, approved claimants are paid within 60 days of the settlement becoming Final under the Agreement — which is later than the hearing, because the appeal window has to close first. You elect how you are paid: PayPal, Venmo, Zelle or check. That election does not change the amount. If you take a check, cash it promptly: the Notice says checks expire and become void 180 days after they are issued.
What happens if I do nothing?
You get nothing and you still give up your claims. The Notice is explicit: a class member who does nothing receives no settlement payment but remains in the Settlement Class, is bound by the settlement if the Court approves it, and releases all claims arising out of or in any way related to fees in connection with electronic ticket sales from October 1, 2023 to June 12, 2025. The release applies whether or not you file a claim. The only way to keep your own right to sue Festival Fun Parks over these fees is to exclude yourself by November 24, 2026 — online through the settlement website, or by a signed written request mailed to Lake Compounce Ticket Fee Settlement, P.O. Box 2954, Portland, OR 97208-2954 and postmarked by that date. Excluding yourself means no payment from this fund.
Will Lake Compounce stop charging undisclosed ticket fees?
That is the non-cash half of the deal. Festival Fun Parks agreed to maintain the purchase flow for Lake Compounce tickets on its website so that it either charges no fees on ticket sales, or, if fees are charged, clearly and conspicuously discloses the total cost of the tickets inclusive of fees before the ticket is selected for purchase. That commitment runs unless and until Connecticut General Statutes section 53-289a is amended, repealed or otherwise invalidated — so it is tied to the statute staying on the books as written, not fixed forever. It is worth something if you buy tickets there again. It adds nothing to your claim.

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