Coast Dental TCPA Text Message Settlement

You must have replied STOP. A Claim Number and PIN are also required to file online, and this class is much narrower than the headline suggests. The Coast Dental TCPA Text Message Settlement resolves claims that Coast Dental Services, LLC, a Tampa-based dental practice operator, kept sending appointment-reminder texts and placing calls to people who had already replied STOP, in violation of the federal Telephone Consumer Protection Act and the Florida Telephone Solicitation Act. Four things decide whether this page is worth your time. First, the STOP reply is the whole case. The class covers people who asked Coast Dental to stop and then received more than one text or call within a 12-month period anyway. Ordinary appointment reminders you never opted out of do not qualify, and neither does a single stray text after your STOP. The class is a closed list of about 24,308 people identified from Coast Dental's own records. Second, the two benefits are an either/or, and the bigger number is not cash. You check one box: up to $59 in cash or up to a $99 voucher good only toward an electric toothbrush sold by Coast Dental. They do not stack, and if you check neither box the Claim Form gives you the voucher by default. Third, the $3,840,664 headline is two separate pots, not one. The Settlement Agreement reserves $1,434,172 for cash claims and $2,406,492 for voucher claims. The reassuring part, once you do the arithmetic: each sub-cap is exactly 24,308 × the per-person maximum, so both are sized for the entire class, and since each person picks only one option at least $1.43 million is left over to absorb the roughly $437,500 in fees and service award. The pro rata haircut the notice warns about is unlikely to reach you. Fourth, whatever is not claimed goes back to Coast Dental — including money from uncashed checks. Nothing is redistributed to the people who did file. Claims close December 24, 2026, but the opt-out and objection deadlines are October 30, 2026, nearly two months earlier.

Do I Qualify?

You may be eligible if:

• You replied STOP, or a similar opt-out instruction, to a Coast Dental text message. This is element (4) of the class definition and the single thing that separates class members from every other Coast Dental patient. No STOP reply, no claim
• AFTER that STOP request, Coast Dental sent you MORE THAN ONE text message or telephone call within a single 12-month period. Two or more. One follow-up text after your opt-out does not satisfy the class definition
• Those texts or calls reminded or encouraged you to schedule an appointment with Coast Dental. This is the “recall” messaging the case is about
• They went to your CELLULAR telephone number. The class definition specifies a cell phone
• The texts or calls fall within the four years before the action was filed. The complaint was e-filed on July 6, 2026, so the window runs from roughly July 6, 2022 to July 6, 2026
• You are a person anywhere in the United States. The class is nationwide — there is no state residency requirement, despite the case being filed in Florida and pleading a Florida statute alongside the federal TCPA
• YOUR NUMBER IS IN COAST DENTAL'S RECORDS. The Settlement Agreement sizes the class at approximately 24,308 persons identified from Coast Dental's own records, and the Agreed Order makes the same numerosity finding. Membership is a records question, not a recollection question
• YOU HAVE A CLAIM NUMBER AND PIN — or you are willing to use the paper form. The online portal will not let you past a login asking for both, and they come only from the email or postcard notice. There is no online self-lookup. The mailed Claim Form does not ask for them, so if the notice missed you, download the form from the settlement website or call 866-969-1557 to request one
• You do NOT need receipts, screenshots or copies of the texts. The Claim Form asks for contact details, the phone number that received the messages, and a signed attestation — though it states the claim may be researched and verified by the claim administrator
• You file by December 24, 2026 and did not exclude yourself from the class by October 30, 2026
• WHO DOES NOT QUALIFY: anyone who never replied STOP, however many Coast Dental reminders they received; anyone who replied STOP and got only one more message; anyone contacted on a landline rather than a cell phone; and anyone whose number is not in the records that define the 24,308-person class. Between them, these cut out the large majority of people who will ever search for a Coast Dental text settlement
• ALSO EXCLUDED BY NAME: the trial judge presiding over the case; Coast Dental and any parent, subsidiary, affiliate or control person of it, plus its officers, directors, agents, servants and employees; any of the Released Parties; the immediate family of any such person; and anyone who timely opts out

No receipts — but a Claim Number and PIN that gate the online form entirely. Take this in order, because the two routes into this settlement have different requirements and most coverage mentions only the first. What you never need: nothing documentary. No receipts, no screenshots of the texts, no phone bills, and nothing evidencing that you replied STOP. What the online portal demands: a Claim Number and a PIN. The claim portal opens with a login that asks for both and states they are found in the email or postcard the administrator sent. You cannot invent them, derive them or look them up anywhere on the settlement website. If no notice reached you, the online route is simply closed. What the paper form demands — and this is the part worth knowing: the court-approved Claim Form posted on the Important Case Documents page does not ask for a Claim Number or PIN. It asks for your name, current address, the telephone number at which you received Coast Dental's texts or calls (required), a current phone number (required) and an email address (optional). So a class member the notice missed is not shut out of the settlement — they are shut out of the website. Download the form, or call the administrator at 866-969-1557 to have one sent, and mail it to CDS TCPA Settlement, PO Box 2009, Chanhassen, MN 55317-2009, postmarked by December 24, 2026. Do not forget the box. The form requires you to check one benefit: up to $99 in a toothbrush voucher, or up to $59 in cash. It states in capitals that if no box is checked, or the selection is unclear, you receive the voucher. The attestation is real. You attest that, to the best of your knowledge, you received more than one text message and/or call from Coast Dental reminding or encouraging you to schedule an appointment after you asked it to stop. The form states plainly that it may be researched and verified by the claim administrator, and only one claim is allowed per Settlement Class Member. Sign and date it — an unsigned form is incomplete.

What Happened?

Coast Dental Services, LLC is a dental practice operator based in Tampa, Florida. The lawsuit alleges it sent “recall” text messages and placed telephone calls encouraging people to book appointments after they had replied STOP, in violation of the federal Telephone Consumer Protection Act and the Florida Telephone Solicitation Act, Fla. Stat. § 501.059.

Sebastian Chaviano sued as class representative. The case is Chaviano v. Coast Dental Services, LLC, Case No. 2026-013610-CA-01, in the Circuit Court of the Eleventh Judicial Circuit in and for Miami-Dade County, Florida, before Judge Javier A. Enriquez. The complaint was e-filed on July 6, 2026, which is the date that fixes the four-year class period.

Coast Dental denies each and every allegation of wrongdoing, liability and damages, and denies that the claims would be appropriate for class treatment if the case went to trial. Certification is for settlement purposes only and the Court has not decided who is right.

The Court granted preliminary approval and conditionally certified a nationwide settlement class, finding on numerosity that approximately 24,308 individuals are members. The Settlement Agreement independently describes the Settlement Class Data as relating to approximately 24,308 persons identified from Coast Dental's records. That records-based definition is the most important fact on this page for anyone working out whether they are in the class.

Notice went out by email to class members with an email address on file, and by postcard to those without one. Each notice carries the Claim Number and PIN that the online claim portal requires. Class members the notice did not reach are not shut out — the mailed Claim Form does not ask for those credentials — but they have to find the paper route themselves.

Coast Dental agreed to make up to $3,840,664 available, split into $1,434,172 for cash claims and $2,406,492 for voucher claims, and separately agreed to adopt policies and procedures to ensure compliance with the TCPA and FTSA. Class Counsel will request $430,000 in fees and costs, stated in the Agreement as 11.20% of the fund, plus a Service Award of up to $7,500 for the class representative, all paid out of the same fund.

Class Counsel are Michael Eisenband of Eisenband Law, P.A. and Manuel S. Hiraldo of Hiraldo P.A., both in Broward County, Florida. The Court appointed Analytics Consulting LLC as Settlement Administrator; the court-authorized settlement website is www.CDSTCPASettlement.com.

Claims are due December 24, 2026. Exclusion and objection deadlines are both October 30, 2026. The Final Approval Hearing is set for December 9, 2026 at 10:30 a.m. in the court's Zoom virtual courtroom, and the notice warns the date may change without further notice. No final approval order has been entered and no payment date has been announced.

How to File Your Claim

1. CHECK YOURSELF AGAINST THE STOP REQUIREMENT BEFORE YOU SPEND TIME ON THIS. The class covers people who replied STOP (or a similar opt-out) to a Coast Dental text and then still received MORE THAN ONE text or call inside a 12-month window. Appointment reminders you never opted out of do not qualify you, and neither does a single stray text after your STOP
2. FILE ONLINE at the official court-authorized settlement website, www.CDSTCPASettlement.com, run by the administrator Analytics Consulting LLC. The site links through to the claim portal, which opens with a login asking for your Claim Number and PIN — both printed on the email or postcard notice the administrator sent you. There is no way to look these up and nothing you can type in their place
3. NO NOTICE? USE THE PAPER FORM INSTEAD. The Claim Form is posted on the Important Case Documents page of the settlement website and can be downloaded and mailed, or requested by calling the administrator at 866-969-1557. The paper form does NOT ask for a Claim Number or PIN — it asks for your name, address, the phone number that received the Coast Dental texts or calls, a current phone number and an optional email. For anyone the notice missed, this is the practical way to file
4. CHECK THE BOX FOR THE BENEFIT YOU WANT — AND KNOW THE DEFAULT. The Claim Form has two boxes: up to $99.00 in a voucher for an electronic toothbrush sold by Coast Dental, or up to $59.00 in cash. If you check neither, or if your selection is unclear, the Claim Form states you receive the VOUCHER. Leaving it blank does not get you cash
5. SIGN THE ATTESTATION. The form has you attest that you received more than one text message and/or call from Coast Dental reminding or encouraging you to schedule an appointment after you asked it to stop. No receipts, screenshots or phone bills are required, but the form states it may be researched and verified by the claim administrator. Only one claim is allowed per Settlement Class Member
6. MAIL IT TO THE RIGHT PLACE. Paper claims go to CDS TCPA Settlement, PO Box 2009, Chanhassen, MN 55317-2009, or by email to CDSTCPASettlement@noticeadministrator.com. Online or postmarked, the claim must be in by December 24, 2026
7. NOTE THE TWO DIFFERENT DEADLINES — THEY ARE EIGHT WEEKS APART. Claims are due December 24, 2026, but the deadlines to opt out or object are both October 30, 2026, nearly two months earlier. An exclusion request must be mailed, personally signed under penalty of perjury and postmarked by October 30
8. the FAQ states you cannot opt out by phone, by email or on the settlement website. Objections must be filed with the Court and are subject to a long list of content requirements
9. QUESTIONS? Call the Settlement Administrator at 866-969-1557 or write to CDS TCPA Settlement, PO Box 2009, Chanhassen, MN 55317-2009. Class Counsel are Michael Eisenband of Eisenband Law, P.A. in Fort Lauderdale and Manuel S. Hiraldo of Hiraldo P.A. in Lauderdale-by-the-Sea, appointed by the Court at no cost to class members
10. Visit the official claim form: https://cdstcpasettlement.com/

How Much Will I Actually Get?

TWO BENEFITS, PICK ONE. They do not stack. The Claim Form has you check a single box: up to $59.00 in cash, paid by check, OR up to $99.00 in a voucher that can be used to buy an electronic toothbrush sold by Coast Dental. You cannot take both, and nothing on the form trades one for a share of the other. THE BIGGER NUMBER IS NOT MONEY. The $99 is store credit, redeemable only against an electric toothbrush sold by Coast Dental. It is worth $99 to you only if you were going to buy that toothbrush from that seller at that price anyway. The $59 is a check. Compare them on that basis, not on which number is larger. AND IF YOU DO NOT CHOOSE, YOU GET THE VOUCHER. The Claim Form states in capitals that if no box is checked, or if the selection is unclear, the claimant receives the voucher. The default is the non-cash option. THE HEADLINE $3,840,664 IS NOT ONE POT. The Settlement Agreement splits it: $1,434,172.00 total available for cash claims and $2,406,492.00 total available for voucher claims. Those two sub-caps are the structure of this settlement, and they are worth understanding rather than fearing. HERE IS WHAT THE SUB-CAPS ACTUALLY ARE. Each one is simply the class size times the per-person maximum: 24,308 × $59 = $1,434,172, and 24,308 × $99 = $2,406,492. They are sized for every single class member electing that option. Since each member may pick only one, the most that can ever be claimed is $2,406,492 (if all 24,308 chose the voucher) or $1,434,172 (if all chose cash) — either way, at least $1.43 million of the $3,840,664 is left over. The sub-caps are not a queue you can be crowded out of. WHICH IS WHY THE PRO RATA LANGUAGE PROBABLY WILL NOT BITE. Both the Settlement Agreement and the FAQ say the $59 and $99 are maximums and that each payment is a pro rata share of what is available after all Attorneys' Fees and expenses, all Notice and Administration Costs and any Service Award are paid. Class Counsel will request $430,000 in fees and costs (11.2% of the fund) plus a Service Award of up to $7,500 — about $437,500, against at least $1.43 million of headroom. On the published figures, a reduction below $59 or $99 would require a claim rate near the whole class. Consumer claim rates run far below that. Treat this as arithmetic on three published numbers, not as a promise: the Court has not ruled on fees, and the notice and administration costs are not published, so we are not putting a figure on them. UNCLAIMED MONEY GOES BACK TO COAST DENTAL. This is claims-made, not a common fund being divided up. The Settlement Agreement states that any funds not claimed by class members, after payment of notice and administration costs, attorneys' fees and costs and the incentive award, remain with Coast Dental — and the same is true of money from uncashed checks. A low claim rate leaves money unpaid rather than enlarging anyone else's payment, so there is no reason to wait and see how many others file. ONE CLAIM PER CLASS MEMBER, AND NOTHING IS PAID YET. Payments go out only after the Court grants Final Approval and any appeals are resolved. The Settlement Agreement provides that checks are sent within 60 days after the Effective Date and are valid for 90 days from the date on the check — so cash the check promptly. The Final Approval Hearing is set for December 9, 2026 at 10:30 a.m. before Judge Javier A. Enriquez in the court's Zoom virtual courtroom, and the date may move. No payment date has been announced.

Last reviewed: October 8, 2026 | Information verified from court records and official settlement documents.

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