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Consumer Fees Billing Deceptive Pricing No Proof Required

SeatGeek Nevada Ticket Fee Settlement

Settlement Amount
Pro rata — no set amount
Claim Deadline
January 5, 2027
Total Fund
$7,750,000
File on the official site → seatgeeknevadaclassaction.com

Opens the court-appointed administrator's site in a new tab.

  • ✓ Official court-appointed administrator: seatgeeknevadaclassaction.com
  • ✓ Free to file. SuitAlert never collects your claim information and never asks for an SSN.
  • ✓ Verified against the court docket October 13, 2026
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Nevada events only — your home state does not matter. The settlement class is defined by where the event was held, not by where you live, so a Las Vegas concert bought from Ohio counts and a New York concert bought from Las Vegas does not. Your payment is a share of the fees SeatGeek kept on your own purchases, not a share of the $7.75 million split among the people who file. The settlement agreement divides your fees by the fees of the entire 340,202-member class, so a low claim rate does not raise your check. SeatGeek told class counsel it retained $29,953,864.44 in fees across the class, about $88 per person on average; if the court grants the fee request of up to one third, roughly $5.16 million is left to pay claims, which works out to about 17 cents for every dollar of fees you paid — on the order of $15 for an average buyer. No proof, receipts or order confirmations are requested, but the online claim form will not open without the Login ID and PIN from the email notice sent October 7, 2026.

Do I Qualify?

You may be eligible if:

No proof is requested — there is nothing to upload. The administrator works from SeatGeek's own records: the court ordered SeatGeek to hand over a list of class members with the total fees it retained from each one, and your payment is computed from that list rather than from anything you supply. The catch is access, not evidence. The online claim form at the settlement website will not open until you enter the Login ID and PIN printed at the top left of the email notice the administrator sent on October 7, 2026. If you never received that email or cannot find it, email info@SeatGeekNevadaClassAction.com with your full name and mailing address to request your credentials, or call 866-675-2690. You can also skip the gate entirely: the downloadable paper claim form asks for a Login ID only "if known", so a mailed claim does not require one. The paper form does require you to sign an attestation under penalty of perjury that you bought electronic tickets to a Nevada event on SeatGeek in the class period and were charged fees, and the administrator may audit it.

File your claim through the official settlement website at seatgeeknevadaclassaction.com before January 5, 2027.

File on the official site → seatgeeknevadaclassaction.com

Opens the court-appointed administrator's site in a new tab.

What Happened?

Mars Carbonell sued SeatGeek, Inc. in the U.S. District Court for the District of Nevada on November 7, 2024, in Carbonell v. SeatGeek, Inc., No. 2:24-cv-02087. The complaint alleged that SeatGeek advertised tickets to Nevada events at prices that left out its fees across several checkout screens and disclosed the fees only at the end, in alleged violation of the Nevada ticket reseller law (NRS 598.397 et seq.) and the Nevada Deceptive Trade Practices Act (NRS 598.0915).

SeatGeek denies the allegations and any wrongdoing. No court has ruled on who was right; the parties settled through an experienced mediator to avoid the cost and risk of continued litigation.

Chief Judge Andrew P. Gordon granted preliminary approval on September 9, 2026, certified the class for settlement purposes only, and appointed Simpluris, Inc. as settlement administrator. In confirmatory discovery SeatGeek represented, and attested by declaration, that it retained $29,953,864.44 in fees from 340,202 class members over the class period. The administrator emailed notices carrying each class member's Login ID and PIN starting October 7, 2026.

The settlement is not final. At the January 12, 2027 hearing in Las Vegas the court will decide whether to approve it and how much to award in attorneys' fees. If it is approved, the notice says approved claimants are paid 90 days later — around April 2027 at the earliest, and later still if anyone appeals.

How to File Your Claim

  1. Find the Login ID and PIN at the top left of the Settlement Administrator's email notice, sent October 7, 2026 for the SeatGeek Ticket Fee Settlement
  2. Go to www.SeatGeekNevadaClassAction.com, click Submit a Claim, and enter the Login ID and PIN to open the online form
  3. online claims must be submitted by 11:59 p.m. Eastern on January 5, 2027
  4. If you cannot find your credentials, email info@SeatGeekNevadaClassAction.com with your full name and mailing address and ask for your Login ID and PIN, or call 866-675-2690
  5. To skip the portal entirely, download the paper claim form from the settlement website, sign the attestation, and mail it to SeatGeek Ticket Fee Settlement, c/o Settlement Administrator, P.O. Box 25191, Santa Ana, CA 92799-9958, postmarked by January 5, 2027
  6. the paper form asks for a Login ID only if known
  7. Pick PayPal, Venmo, Zelle or a paper check on the online form
  8. the paper form has no electronic payment option, so a mailed claim is paid by check
  9. Filing is free and no documents are needed
  10. doing nothing pays you nothing and still releases your right to sue SeatGeek over these claims, and the only way to keep that right is to opt out by December 6, 2026
  11. Visit the official claim form: https://www.seatgeeknevadaclassaction.com/

How Much Will I Actually Get?

NO SET AMOUNT: every approved claimant receives a pro rata cash award, and the settlement website has published no per-person estimate. HOW IT IS CALCULATED: the agreement takes the total fees SeatGeek retained from you, divides that by the total fees SeatGeek retained from every class member, and multiplies the result by whatever is left of the fund. THE $7.75 MILLION IS A GROSS FIGURE: attorneys' fees and costs (the request is capped at one third, about $2,583,333), a $5,000 service award to the class representative, taxes, and every dollar of administration and notice cost come out before any claim is paid. THE NUMBERS IN THE COURT FILE: SeatGeek represented under declaration that it retained $29,953,864.44 in fees from 340,202 class members during the class period — an average of about $88 each. If the court grants the full one-third fee request, roughly $5.16 million remains, which is about 17 cents for every dollar of fees, or on the order of $15 for an average buyer. A LOW CLAIM RATE DOES NOT RAISE YOUR CHECK: the denominator in the formula is the whole class's fees, not the claimants' fees, so your award is the same whether 1,000 people file or 300,000. This is the opposite of how most claims-made settlements work, and it is why the headline fund figure is a poor guide to what you will receive. REFUNDED BUYERS GET A FLAT $15: anyone whose fees net to $0 or less after refunds or chargebacks is paid a fixed $15 instead of a percentage — which can be more than a buyer who actually paid average fees receives. NO FLOOR FOR ANYONE ELSE: the agreement sets no minimum on the pro rata award, so a buyer who paid a few dollars in fees should expect a payment measured in cents. NOTHING REVERTS TO SEATGEEK: the fund is non-reversionary. Money from checks still uncashed 180 days after payment is redistributed to people who were paid, capped at your own fees (or at $15 for the refunded group), and if a second distribution is impractical the remainder goes to a charity the court approves. PAYMENT METHOD: PayPal, Venmo, Zelle or a paper check, but only the online form offers the electronic options — a mailed claim is paid by check. Checks go void 180 days after they are issued.

Last reviewed: October 13, 2026 | Information verified from court records and official settlement documents.

Frequently Asked Questions

Do I have to live in Nevada to qualify?
No. The class is defined by where the event was held, not where the buyer lives. If you bought electronic tickets to an event in Nevada on seatgeek.com or the SeatGeek app between November 7, 2020 and May 12, 2025 and were charged fees, you are in the class no matter what state you live in. The reverse is also true: a Nevada resident whose SeatGeek purchases were all for events outside Nevada does not qualify.
How much money will I actually get?
There is no fixed amount and the settlement website publishes no estimate. Your award is your share of the fees SeatGeek retained from you, divided by the fees it retained from the whole class, multiplied by what is left of the $7,750,000 fund after fees, costs, taxes and the service award. Using the figures in the court file - $29,953,864.44 in fees from 340,202 class members, and an attorneys' fee request capped at one third - that works out to roughly 17 cents per dollar of fees, or on the order of $15 for a buyer who paid average fees. SuitAlert calculated that range from the filed documents; it is not an official estimate and the court may award less in fees, which would raise it.
If hardly anyone files, does my payment go up?
No, and this is unusual. In most settlements a low claim rate means a bigger check because the fund is split among the people who filed. Here paragraph 1.25 of the settlement agreement defines the divisor as the fees SeatGeek retained collectively from every settlement class member, not from the claimants, so your award is fixed by your own fees regardless of how many people claim.
What if I never got the email with the Login ID and PIN?
You have two routes. You can email info@SeatGeekNevadaClassAction.com with your full name and mailing address and ask the administrator for your Login ID and PIN, or call 866-675-2690. Or you can bypass the portal: the paper claim form on the settlement website asks for a Login ID only if known, so you can print it, sign it and mail it without credentials. Note that a mailed claim can only be paid by check.
Do I need receipts or order confirmations?
No. No documentation of any kind is requested. The payment is calculated from SeatGeek's own records, which the preliminary approval order required SeatGeek to produce to the administrator with each class member's total fees. You do sign an attestation under penalty of perjury, and claims may be audited.
I got a refund or chargeback on my SeatGeek order. Am I still covered?
Yes, with a different payment. The agreement says class members whose fees net to $0 or less because of refunds, chargebacks or similar issues receive a fixed $15 instead of a pro rata share. Depending on how the fund divides, that flat $15 may be more than a buyer who actually paid average fees receives.
When would any money arrive?
Not soon. The final approval hearing is January 12, 2027 in Las Vegas. The notice says approved claimants are paid 90 days after approval, which puts payments around April 2027 at the earliest, and an appeal would push that out further. Checks expire 180 days after they are issued.
What happens if I do nothing?
You get no payment, and if the settlement is approved you still give up your right to sue SeatGeek over the claims in this case. To keep that right you must mail a request for exclusion postmarked by December 6, 2026. December 6, 2026 is also the deadline to object to the settlement.

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