Teleflora TCPA Text Message Settlement

A claim ID number is required to file. The Teleflora TCPA Settlement resolves claims that Teleflora LLC sent promotional text messages to cell phone numbers listed on the National Do Not Call Registry, in violation of the federal Telephone Consumer Protection Act. Four things decide whether this page is worth your time, and three of them cut hard against the headline. First, this is a closed class of about 23,844 phone numbers, not an open claim. The Agreed Order granting preliminary approval states the class is ascertainable on the basis of the call records, and the court-approved Claim Form marks “Claimant Identification Number” as Required. That number arrives with the notice the administrator mailed to people on the Direct Mail List — you cannot generate it, and there is no public lookup. If no postcard reached you, the Long Form Notice says you may still be in the class if your number is in the calling records and directs you to call the administrator at 1-833-662-3434 to have it checked. For most people who arrive here after searching, that call is the whole story. Second, Teleflora’s own customers are largely excluded by the first words of the class definition. The class covers people who did not provide their telephone number to Teleflora. Give them your number when you ordered flowers and the class definition does not reach you, however many promotional texts came afterward. Third, $251 is a ceiling that nobody is paid. The Notice and the Order both say an approved claim receives up to $251 less that class member’s share of any Settlement Administration Expenses and Fee Award. Class Counsel intend to request up to one-third of the Settlement Sum — $2,000,000 — which spread across roughly 23,844 class members is about $84 a head before administration costs, pointing to a real check under $170. And because the payment is a fixed cap minus costs rather than a share of a pot, a low claim rate does not enlarge anyone’s payment; the $6,000,000 is a claims-made ceiling that assumes the entire class files (23,844 × $251 = $5,984,844), not money being divided up. Fourth, the good news: if you are in the class, no receipts are involved — the gate is the ID number and a signed affirmation, not paperwork about what you bought. Claims, exclusions and objections all close on the same day, November 17, 2026, and the Final Approval Hearing is set for November 25, 2026.

Do I Qualify?

You may be eligible if:

• You did NOT provide your telephone number to Teleflora LLC. This is element (1) of the certified class and the exclusion that disqualifies the most people — a Teleflora customer who gave the company their number at checkout is outside the class definition no matter how many promotional texts arrived afterward
• Teleflora delivered, or caused to be delivered, MORE THAN ONE promotional text message to you within a 12-month period. A single text is not enough
• Your residential or cellular number had been registered with the National Do Not Call Registry for AT LEAST THIRTY DAYS before Teleflora delivered at least two of those texts within the 12-month period. Registering after the texts arrived, or fewer than 30 days before them, does not satisfy the class definition
• The texts fall between May 9, 2021 and August 26, 2026, the date of preliminary approval. That is the certified class period
• You are a person anywhere in the United States. The class is nationwide — no state residency requirement, despite the case being filed in Florida and also pleading a Virginia statute
• YOUR NUMBER IS IN THE CALLING RECORDS OBTAINED IN THIS CASE. The Agreed Order states the class is ascertainable on the basis of the call records, and the Long Form Notice puts the class at roughly 23,844 telephone numbers. Membership is a records question, not a recollection question
• YOU CAN SUPPLY A CLAIMANT IDENTIFICATION NUMBER. The court-approved Claim Form marks this field Required. It is issued with the mailed notice. No ID number in hand means calling the administrator at 1-833-662-3434 to be checked against the calling records — there is no online self-lookup and no way to self-certify past this field
• You do NOT need receipts, screenshots or copies of the texts. For class members who clear the ID gate, the Claim Form asks only for contact details, the qualifying phone numbers and a signed affirmation
• You file by November 17, 2026 and you did not exclude yourself from the class
• WHO DOES NOT QUALIFY: anyone who gave Teleflora their phone number; anyone who got only one promotional text in a 12-month window; anyone whose number was not on the Do Not Call Registry for a full 30 days before at least two of the texts; and anyone whose number is not in the texting records obtained in this case. Between them, these four cut out the large majority of people who will ever search for a Teleflora text message settlement
• NOTE ON CARVE-OUTS: the class definition certified by the Court contains no exclusion list for Teleflora employees, officers, counsel or court personnel. Most settlements carry one; this one, as certified, does not

No receipts — but a required ID number that is a far harder gate than paperwork would be. This is the most misunderstood thing about this settlement, so take it in order. What you do not need: nothing documentary. No receipts, no screenshots of the texts, no phone bills, no Do Not Call registration certificate. The Claim Form asks for contact details, the qualifying telephone numbers and a signature, and that is all. What you absolutely do need: a Claimant Identification Number, which the court-approved Claim Form marks Required, immediately after claimant name. It is issued with the notice the administrator mailed to class members on the Direct Mail List. You cannot invent it, derive it or look it up on the settlement website. If no notice reached you, the phone call is the claim process. The Long Form Notice is explicit that class members who did not receive a postcard may still be in the class if their cell phone number appears in the calling records obtained for this case, and it directs them to call the Settlement Administrator at 1-833-662-3434 with their name and cell phone number to have it checked. Treat that call as step one, not as a fallback, and make it with time to spare before November 17, 2026. Why the gate is this tight. The Agreed Order found the class ascertainable on the basis of the call records and sized it at roughly 24,000 members. A settlement defined by a finite list of phone numbers does not need, and does not accept, self-certification: either your number is in Teleflora's texting records or it is not. That is also why no amount of accurate recollection substitutes for the ID number. The affirmation is real. Section IV of the Claim Form affirms that the information is true and correct to the best of your knowledge, and states the claim may be subject to audit, verification and Court review. List only the numbers you actually used or subscribed to and that actually received at least two promotional texts while registered.

What Happened?

Teleflora LLC is a floral wire service that routes orders to member florists. The lawsuit alleges it sent telemarketing text messages promoting its goods and services to cellular telephone numbers listed on the National Do Not Call Registry, without consent, in violation of the federal Telephone Consumer Protection Act. The Long Form Notice records that the complaint also invoked the Virginia Telephone Privacy Protection Act.

Vickie Carter sued as class representative. The case is Carter v. Teleflora LLC, Case No. 2026-012979-CA-01, in the Circuit Court of the Eleventh Judicial Circuit in and for Miami-Dade County, Florida, before Circuit Judge Mavel Ruiz. Avi R. Kaufman of Kaufman P.A. was designated Class Counsel, working alongside Anthony Paronich of Paronich Law.

Teleflora denies the allegations. The Agreed Order records that it denies any wrongful conduct, damages or other injuries and maintains that it complied with the TCPA and all applicable laws. Certification is for settlement purposes only and the Court has made no ruling on the merits.

The Court granted preliminary approval on August 26, 2026 and conditionally certified a nationwide settlement class of approximately 24,000 members, finding it ascertainable on the basis of the call records. That records-based definition is the single most important fact about this settlement for anyone trying to work out whether they are in it.

Notice went out two ways, and which one reached you determines whether you can file. Within 30 days of the Order the administrator was directed to mail direct notice to class members on the Direct Mail List, which carries the Claimant Identification Number the Claim Form requires. Class members not on that list are told by the Notice that they may still be in the class if their cell number appears in the calling records, and are directed to call the administrator to have the number checked.

The Court authorized Angeion Group, LLC as Settlement Administrator. The claim, exclusion and objection deadlines are all November 17, 2026, and the Final Approval Hearing is set for November 25, 2026 at 9:00 a.m. Eastern, to be held remotely. No final approval order has been entered and no payment date has been announced.

One documentation limit worth stating plainly: the Settlement Agreement is posted on the settlement website only as a scanned image with no searchable text layer. Everything on this page is drawn from the three documents that are readable — the court-approved Long Form Notice, the court-approved Claim Form, and the Agreed Order granting preliminary approval. Figures circulating elsewhere that come from the Agreement itself, such as a specific cap on administration expenses, are not repeated here because we could not read them at the source.

How to File Your Claim

1. START WITH THE PHONE CALL IF NO NOTICE REACHED YOU. The Claim Form requires a Claimant Identification Number, and that number is issued with the mailed notice. The Long Form Notice tells class members who did not get a postcard to call the Settlement Administrator at 1-833-662-3434 and give their name and cell phone number so it can be checked against the calling records obtained in this case. Do this first, and do it well before November 17 — there is no way to look your own number up online
2. CHECK YOURSELF AGAINST ELEMENT ONE BEFORE YOU SPEND TIME ON THIS. The class covers people who did not provide their telephone number to Teleflora. If you gave Teleflora your number, the class definition does not reach you
3. FILE ONLINE at the official court-authorized settlement website, www.TFSettlement.com, run by Angeion Group. The Long Form Notice sets the online deadline at 11:59 p.m. Pacific on November 17, 2026. This is the only website the Circuit Court for Miami-Dade County has authorized to accept claims in this case
4. PREFER PAPER? The Claim Form is posted on the Important Documents page of the settlement website. Complete it, sign it and mail it to Teleflora TCPA Settlement Administrator, ATTN: CLAIM FORMS, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103, postmarked on or before November 17, 2026
5. FILL IN EVERY REQUIRED FIELD. The Claim Form marks claimant name, Claimant Identification Number, street address, city, state, ZIP and a preferred phone number as Required. Only the email address is marked Optional. Payment is by check mailed to the address you write here, so use one you will still be reading in 2027
6. LIST THE PHONE NUMBERS THAT GOT THE TEXTS. Section III of the Claim Form asks for the telephone number or numbers for which you were the regular user or subscriber from May 9, 2021 to the present that received at least two promotional Teleflora texts in a 12-month period while registered on the Do Not Call Registry. The form provides three lines. Per the Long Form Notice, only one claim per class member per telephone number is validated
7. SIGN THE AFFIRMATION. Section IV of the Claim Form affirms the information is true and correct to the best of your knowledge and states the claim may be subject to audit, verification and Court review. Checking the box is your electronic signature
8. ONE DATE COVERS EVERYTHING, SO DO NOT SPLIT IT UP IN YOUR HEAD. November 17, 2026 is simultaneously the claim deadline, the exclusion deadline and the objection deadline. Note the mechanics differ: exclusion requests must be signed and mailed to the administrator and, per the Notice, cannot be made by phone, by email or on the website, while objections must be filed with the Court through its e-filing system or delivered to the Clerk's Office for Miami-Dade County, 601 NW 1st Court, 16th Floor, Miami, Florida 33136
9. QUESTIONS? Call the administrator at 1-833-662-3434 or email info@TFSettlement.com. Class Counsel are Avi Kaufman at 305-469-5881 and Anthony Paronich at 617-485-0018, appointed by the Court at no cost to class members
10. Visit the official claim form: https://www.tfsettlement.com/

How Much Will I Actually Get?

ONE CASH BENEFIT, ONE PATH. There is no election to make on this claim form, no tiered option and nothing that stacks. Every approved claim draws the same thing: a cash payment capped at $251, paid by check. The only thing you decide is whether to file. THE $251 IS A CEILING, NOT A PAYMENT. Both the Long Form Notice and the Agreed Order word it the same way: a class member with an approved claim receives an amount not to exceed two hundred fifty-one dollars ($251), LESS that class member's share of any Settlement Administration Expenses and Fee Award. The deduction is not optional and not waivable, so $251 is the number nobody actually receives. HOW LARGE THE DEDUCTION COULD BE. Per the Long Form Notice, Class Counsel intend to request attorneys' fees not to exceed one-third of the Settlement Sum, plus reimbursement of out-of-pocket expenses, all paid out of the Settlement Sum. One-third of $6,000,000 is $2,000,000. Spread across the roughly 23,844 class members the Notice describes, that is about $84 a head before administration expenses are added on top — which would put a realistic check somewhere under $170 rather than at $251. Treat that as arithmetic on two published figures, not as a promise: the Court has not ruled on fees, it may award less, and the exact administration-expense figure is fixed by the Settlement Agreement rather than by the Notice. A LOW CLAIM RATE DOES NOT MAKE YOUR CHECK BIGGER. This is the structural point that separates this settlement from a common-fund case. Your payment is a fixed per-claim cap minus a share of costs, not a slice of a pot divided among whoever shows up. Nothing in the court-approved Notice provides for money left unclaimed to be redistributed to the people who did file, so a quiet claim period leaves money unpaid rather than raising anyone's payment. THE $6,000,000 IS A CLAIMS-MADE CEILING, NOT A FUND BEING HANDED OUT. The Notice says the Settlement Sum will be used to pay all settlement costs, including administration costs, any attorneys' fees and expenses awarded, and all approved claims. The headline is sized to a hypothetical in which the entire class files: 23,844 numbers at $251 each comes to $5,984,844. Because consumer claim rates run far below 100%, the amount Teleflora actually pays out will be a fraction of $6 million. ONE CLAIM PER NUMBER. Per the Notice, only one claim per class member per telephone number is validated and deemed an approved claim. Section III of the Claim Form provides three lines for numbers you used or subscribed to, so a person who was texted on more than one qualifying line can list them together. NOTHING IS PAID YET. The Notice states payments are made only after the Court grants final approval and after any appeals are resolved. The Final Approval Hearing is set for November 25, 2026 at 9:00 a.m. Eastern, to be held remotely before Judge Mavel Ruiz, and the settlement website warns the date may change. No payment date has been announced.

Last reviewed: October 8, 2026 | Information verified from court records and official settlement documents.

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