Privacy Healthcare

Atrium Health Pixel Privacy Settlement — MyAtriumHealth & MyCarolinas

Settlement Amount
Up to $1.8M class fund

Claim Deadline
September 28, 2026

Total Fund
$1.8 Million

Atrium Health has agreed to pay up to $1.8 million to settle a class action alleging pixel tracking on its website and patient portals disclosed personal and health-related information to third parties. If you had a MyAtriumHealth or MyCarolinas account between 2015 and 2024, you may receive a pro rata cash payment. Deadline: September 28, 2026.

Do I Qualify?

You may be eligible if:

You had a MyAtriumHealth or MyCarolinas patient portal account between January 1, 2015 and April 10, 2024
You are a U.S. resident
You have your Class Member ID from your postcard or email notice
You certify your portal account dates when filing
You submit a valid claim before September 28, 2026

Class Member ID required. Certify your portal account dates when filing at AtriumHealthPixelSettlement.com. Never share your MyAtriumHealth or MyCarolinas login or medical records with the administrator.

File your claim through the official settlement website at AtriumHealthPixelSettlement.com before September 28, 2026.

File Your Claim →

What Happened?

Plaintiffs allege Atrium Health used pixel tracking technology on its website and, for a limited time from January 1, 2015 through July 31, 2019, on its MyAtriumHealth and MyCarolinas patient portals, allegedly disclosing personal and health-related information to third parties including Meta and Google without consent.

Case caption: Julie Roberts, et al. v. The Charlotte-Mecklenburg Hospital Authority, Case No. 25CV057073-590, Superior Court of Mecklenburg County, North Carolina.

Group 1 members share a $1.5 million fund pro rata. Group 2 members may receive up to $10 from a separate $300,000 fund. You cannot receive both.

Final approval hearing is scheduled for September 30, 2026. Kroll Settlement Administration LLC administers claims at AtriumHealthPixelSettlement.com.

Atrium Health denies wrongdoing but agreed to settle to resolve the litigation.

How to File Your Claim

Visit AtriumHealthPixelSettlement.com and file online using the Class Member ID from your postcard or email notice
Certify your portal account dates when filing
Or complete and mail a paper claim form postmarked by September 28, 2026
Final approval hearing is scheduled for September 30, 2026
Administrator: Kroll Settlement Administration LLC
Visit the official claim form: https://www.AtriumHealthPixelSettlement.com/?utm_source=openclassactions.com

How Much Will I Actually Get?

Two groups — you cannot receive both: Group 1 (portal access January 1, 2015 through July 31, 2019) shares the $1.5 million fund pro rata after fees and costs; Group 2 (account in the broader window without Group 1 portal access) receives up to $10, possibly reduced pro rata from a separate $300,000 fund.

Last reviewed: July 3, 2026 | Information verified from court records and official settlement documents.

Frequently Asked Questions

Who qualifies for the Atrium Health pixel privacy settlement?

All U.S. residents who had a MyAtriumHealth or MyCarolinas patient portal account between January 1, 2015 and April 10, 2024.

How much can I get from the Atrium Health pixel settlement?

Group 1 members with portal access from January 1, 2015 through July 31, 2019 share the $1.5 million fund pro rata. Group 2 members with accounts in the broader window but no Group 1 access may receive up to $10 from a separate $300,000 fund. You cannot receive both.

Is proof required for the Atrium Health pixel settlement?

You must provide your Class Member ID and certify your portal account dates when filing. You do not need to upload medical records or provide your MyAtriumHealth or MyCarolinas login credentials.

What is the Atrium Health pixel settlement deadline?

Claims must be submitted online or postmarked by September 28, 2026 at AtriumHealthPixelSettlement.com.

How do I avoid Atrium Health settlement scams?

File only through AtriumHealthPixelSettlement.com. Never share your MyAtriumHealth or MyCarolinas login, password, or medical records with anyone claiming to be the administrator. Kroll will never ask for upfront fees, wire transfers, or gift cards.