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Government Civil Rights Canada

Ontario Corrections Staffing-Related Lockdowns Class Actions Settlement

Settlement Amount
$2,000 to $68,000 CAD
Claim Deadline
December 1, 2026
Total Fund
$59 million CAD
File on the official site → classaction.deloitte.ca

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Canada only: no US resident qualifies. This is an Ontario, Canada settlement, and the country and the lockdown count matter more than the $68,000 CAD headline — class membership alone does not get anyone paid. It resolves two class actions over “staffing-related lockdowns” — days when people held in an Ontario provincial correctional institution were confined to their cells because the institution was short of staff — at 30 listed Ontario institutions between May 30, 2009 and November 27, 2017. Being a class member is not enough on its own. Compensation goes only to people credited with 16 or more staffing-related lockdowns, counted the administrator's way out of Ontario's own custody records. And the headline figure is a ceiling built from two stacked maxima, not a payment anyone is promised: $68,000 CAD is the top Basic Recovery grid value ($28,000) plus the Level Two Serious Harm Award ($40,000), and every award is cut pro rata if approved claims outrun the money. One more filter catches many people: most of the compensation covers only lockdowns from August 15, 2014 (inmates) or August 11, 2014 (immigration detainees) through November 27, 2017, even though the class period starts in 2009 — earlier lockdowns pay only through a statute-barred incapacity claim or a small $2 million CAD side fund. The cases are Lapple et al. v. His Majesty the King in right of the Province of Ontario (CV-16-558633-00CP) and Dadzie et al. v. His Majesty the King in right of Ontario et al. (CV-16-558376-00CP), Ontario Superior Court of Justice. The Court approved the $59 million CAD settlement on October 22, 2025, and the administrator says approval became final on November 24, 2025. Claims close December 1, 2026. Deloitte LLP is the court-appointed administrator; the defendants deny the allegations and the Court made no finding of wrongdoing.

Do I Qualify?

You may be eligible if:

PROOF IS REQUIRED, BUT FOR THE BASE AWARDS THE GOVERNMENT SUPPLIES IT, NOT YOU. Eligibility and your lockdown count are determined from Ontario's custody records, so a claim those records do not support will not be paid — and equally, you are not asked to prove your own custody history. The administrator's March 2026 FAQ (question 16) says you do not need to provide the dates and location where you were incarcerated, and you do not need your Offender Tracking Information System (OTIS) number if you do not know it: that information is on record with the Province of Ontario and is reviewed when your claim arrives. You can file even if you cannot remember the period or the institution.

NO NOTICE ID, CLAIM NUMBER OR PIN IS NEEDED. The claim form identifies you by name, date of birth and contact details, and you sign a declaration that what you have entered is true.

A SERIOUS HARM CLAIM IS THE ONE THAT ASKS YOU FOR RECORDS. You must write out what happened to you, and the notice asks you to attach any supporting records you have — hospital or medical records, or a letter from a medical doctor, psychologist, nurse practitioner, social worker, counsellor, therapist or registered nurse. A Serious Harm claim is decided by the Adjudicator on that paper record, so a bare assertion is weak. For Level One, “Mental Disorder” is a defined term limited to a listed set of DSM-4 or DSM-5 diagnoses (including schizophrenia and its sub-types, major depressive disorders, bipolar I and II, PTSD, OCD, borderline personality disorder and neurocognitive disorders) and expressly excludes substance-use disorder. Self-injurious behaviour does not include body modification or protest actions such as hunger strikes.

A DIFFERENTIAL IMPACT CLAIM IS CHECKED AGAINST YOUR OTIS RECORD, not against documents you send. It needs at least one mental health alert or suicide alert in that record dated no later than your last qualifying lockdown.

THE STATUTE-BARRED ROUTE HAS THE HARDEST EVIDENCE TEST IN THIS SETTLEMENT. To be paid for lockdowns before August 2014 on the incapacity ground you must file the Statute-Barred Claim Form with medical or psychological evidence that a health condition made it impossible for you to start a lawsuit. The administrator states plainly that having a diagnosis is not enough on its own, and gives advanced dementia or Alzheimer's disease, a comatose state, or severe traumatic brain injury as examples of conditions that may meet the test.

A representative filing for someone else must attach the document establishing their authority.

File your claim through the official settlement website at classaction.deloitte.ca before December 1, 2026.

File on the official site → classaction.deloitte.ca

Opens the court-appointed administrator's site in a new tab.

What Happened?

A staffing-related lockdown is a lockdown in which people held at a correctional institution are confined to their cells because the institution is short of staff. Two certified Ontario class actions alleged that the Province of Ontario — and, for immigration detainees, Canada — subjected inmates and immigration detainees to chronic staffing-related lockdowns at Ontario correctional institutions between May 30, 2009 and November 27, 2017, amounting to systemic negligence and breaches of sections 7 and 12 of the Canadian Charter of Rights and Freedoms.

The cases are Lapple et al. v. His Majesty the King in right of the Province of Ontario, Court File No. CV-16-558633-00CP (the inmate class), and Dadzie et al. v. His Majesty the King in right of Ontario et al., Court File No. CV-16-558376-00CP (the immigration detainee class), both in the Ontario Superior Court of Justice. Class counsel are Koskie Minsky LLP, McKenzie Lake Lawyers LLP and Champ & Associates for the inmate class, and Koskie Minsky LLP and Henein Hutchison Robitaille LLP for the immigration detainee class. The defendants deny the allegations, the Court did not decide who was right, and the settlement is not an admission that anyone did anything wrong.

The Ontario Superior Court of Justice approved the $59 million CAD settlement on October 22, 2025. The administrator's notice says the approval became final on November 24, 2025. Deloitte LLP is the court-appointed Administrator and reviews claims under the Compensation Protocol; Crawford & Company (Canada) Inc. is the Adjudicator and decides certain Serious Harm claims and the statute-barred incapacity claims.

On October 8, 2025, class counsel amended the Exceptional Circumstances Protocol so that undistributed money in that fund, including uncashed or undeposited payments, goes to a further distribution for class members hurt by the limitation periods — those held at institutions where staffing-related lockdowns happened on 100 or more days but who are credited with 100 or fewer lockdowns under the Compensation Protocol. The administrator says the change only reduces what would have gone cy-pres to charity and does not decrease any individual award.

The claim form asks claimants to say what they are claiming, and the Administrator says it will contact each claimant with the result once all claims have been processed. As of early October 2026 no payment date had been announced.

How to File Your Claim

  1. CHECK THE TWO GATES BEFORE YOU SPEND TIME ON THE FORM: your custody must have been in a covered ONTARIO provincial institution between May 30, 2009 and November 27, 2017, and you need 16 or more staffing-related lockdowns as counted by the administrator. A US or federal-penitentiary stay does not qualify, and neither does time only at Elgin-Middlesex, the Ontario Correctional Institute or St. Lawrence Valley
  2. FILE ONLINE at the official claims portal, Portal.OntJailStaffLockdowns.ca, linked from the administrator's settlement page at classaction.deloitte.ca/en-CA/ont-jail-staff-lockdowns (ontjailstafflockdowns.ca redirects to that same page). Deloitte LLP is the court-appointed administrator and this is the only site authorised to take claims
  3. OR DOWNLOAD THE CLAIM FORM from that page, fill it in, and return it by email to Claims@OntJailStaffLockdowns.ca or by mail to Ontario Corrections Staffing-Related Lockdowns Class Actions Administrator, c/o Deloitte LLP, PO Box 7545 STN ADELAIDE, Toronto, ON M5C 0C4
  4. IF YOU ARE CURRENTLY INSIDE, the notice says claim forms and postage-paid return envelopes are available in the common areas of Ontario institutions, federal penitentiaries and immigration holding centres, and at Ontario probation and parole offices
  5. ON THE FORM, enter your contact details and decide what you are claiming — Basic Recovery only, a Differential Impact Award, or a Serious Harm Award (you cannot have both of the latter two) — and say whether you want to be considered for the Exceptional Circumstances Fund. You do not need your incarceration dates, the institutions, or your OTIS number
  6. ADD A WRITTEN STATEMENT AND ANY MEDICAL OR HOSPITAL RECORDS if you are claiming a Serious Harm Award, because the Adjudicator decides it on the paper record
  7. ALSO FILE THE STATUTE-BARRED CLAIM FORM, with medical or psychological evidence of incapacity, if you are claiming for lockdowns before August 2014 on that ground — both forms are required in that case
  8. GIVE BANKING DETAILS if you want direct deposit rather than a cheque, and keep a copy of everything you send
  9. SUBMIT ON OR BEFORE DECEMBER 1, 2026. For paper claims sent through Canada Post, ask the post office to postmark the envelope: the postmark date counts as the submission date. The notice gives no time of day or time zone. The administrator has limited power to consider late claims received within 45 days after December 1, 2026, but you must give written reasons and the administrator decides whether to assess the claim. After January 15, 2027 no claim can be considered
  10. QUESTIONS: administrator contact centre 1-844-742-0825, 9:00 am to 5:00 pm ET Monday to Friday (closed October 12, 2026), or Info@ONTJailStaffLockdowns.ca. Class counsel answer settlement questions at no charge and you do not need to hire a lawyer to claim.
  11. Visit the official claim form: https://www.classaction.deloitte.ca/en-CA/ont-jail-staff-lockdowns/

How Much Will I Actually Get?

THE STRUCTURE IS PART STACKED AND PART EITHER-OR, AND THE $68,000 CAD HEADLINE IS THE SUM OF TWO MAXIMA. Every eligible claimant gets a Basic Recovery Award, and that award stacks with ONE of the two enhancement awards — a Differential Impact Award or a single Serious Harm Award, but never both. BASIC RECOVERY AWARD: $2,000 to $28,000 CAD. Paid to every eligible claimant, meaning everyone credited with 16 or more staffing-related lockdowns under the Compensation Protocol. The amount is set by the administrator off the Basic Recovery Grid, scaled to your total lockdown count. Note the ceiling: $28,000 CAD is the cap on THIS award alone, not on your whole claim. DIFFERENTIAL IMPACT AWARD: $3,000 to $15,000 CAD. For claimants with at least one mental health alert or suicide alert in their OTIS record that does not post-date their last staffing-related lockdown. Set off the Enhanced Recovery Grid, again scaled to lockdown count. SERIOUS HARM AWARD, LEVEL ONE: $20,000 CAD flat. SERIOUS HARM AWARD, LEVEL TWO: $40,000 CAD flat. Each is decided by the Adjudicator on a paper record. You can receive only one Serious Harm Award, at one level. SO THE $68,000 CAD MAXIMUM IS $28,000 + $40,000 — a top-of-grid Basic Recovery Award combined with a Level Two Serious Harm Award. It is the ceiling under the Compensation Protocol, not a typical or expected payment. A claimant with a Differential Impact Award instead tops out at $28,000 + $15,000 = $43,000 CAD. A claimant with only the Basic Recovery Award could receive as little as $2,000 CAD. EVERY FIGURE ABOVE IS SUBJECT TO PRO RATA REDUCTION. The administrator's page marks all four award amounts with that caveat: if approved claims exceed the money available, each award is cut proportionally. Treat the grid values as ceilings, not entitlements. THE $2 MILLION CAD EXCEPTIONAL CIRCUMSTANCES FUND IS A SEPARATE SUB-FUND INSIDE THE $59 MILLION, NOT EXTRA MONEY ON TOP. It pays limited compensation for staffing-related lockdowns between August 11, 2010 and August 2014, and additional compensation to class members held at the Toronto South Detention Centre. Per the Long-Form Notice, it reaches: eligible immigration detainees with at least 16 lockdowns between August 11, 2010 and November 27, 2017, at least some on or before August 10, 2014; inmates and immigration detainees with 101 or more lockdowns, at least some between May 30, 2009 and August 14, 2014 (inmates) or between May 30, 2009 and August 10, 2010 (immigration detainees); and inmates and immigration detainees held at the Toronto South Detention Centre for at least six months after August 2014. The claim form carries check boxes for these routes. THE $59 MILLION CAD FUND IS ALL-INCLUSIVE AND CLAIMS ARE PAID OUT OF WHAT IS LEFT. The Court approved class counsel fees of $17,700,000 CAD plus HST of $2,301,000 CAD and disbursements of $997,489.62 CAD, all deducted from the fund, along with the Class Proceedings Fund levy, administration costs and honoraria. Payment is by cheque unless you ask for direct deposit or another arrangement on the claim form; direct deposit requires your banking details.

Last reviewed: October 4, 2026 | Information verified from court records and official settlement documents.

Frequently Asked Questions

I live in the United States. Can I claim any of this?
Only if you were held in one of the covered Ontario provincial correctional institutions between May 30, 2009 and November 27, 2017. This is a Canadian settlement in the Ontario Superior Court of Justice, and it covers Ontario provincial custody only. Where you live now does not matter — a former Ontario inmate who has since moved to the US or anywhere else can still file — but time in a US jail, an ICE facility, a Canadian federal penitentiary or another province's custody is outside this class, however similar the conditions were. Awards are paid in Canadian dollars.
I was in an Ontario jail during the class period. Does that mean I get paid?
Not by itself. Class membership and compensation are two different tests here, and this is the single biggest reason people who look eligible are not. The administrator pays only class members credited with 16 or more staffing-related lockdowns, counted in accordance with the Compensation Protocol. A short stay, or a stay during a stretch with few staffing lockdowns, can leave you inside the class definition with too few lockdowns to be paid. The count is taken from Ontario's own custody records, so it is not something you can establish on the form.
Will I actually get $68,000 CAD?
Almost certainly not. $68,000 CAD is the maximum under the Compensation Protocol, and it is two separate ceilings added together: the top value on the Basic Recovery Grid ($28,000 CAD) plus the Level Two Serious Harm Award ($40,000 CAD). Reaching it means both a very high lockdown count and a documented suicide attempt during or within 120 days of a lockdown, or violence during a lockdown causing permanent impairment. The Basic Recovery Award alone starts at $2,000 CAD. A claimant who qualifies for a Differential Impact Award rather than a Serious Harm Award tops out at $43,000 CAD. On top of that, the administrator's page marks every award amount as subject to pro rata reduction if approved claims exceed the money available.
Can I get the Basic Recovery Award and a Serious Harm Award together?
Yes — the Basic Recovery Award stacks. Every eligible claimant receives a Basic Recovery Award, and it is paid in addition to one enhancement award. What you cannot do is combine the two enhancements: the administrator states that eligible claimants who qualify may receive either a Differential Impact Award or a single Serious Harm Award (at Level One or Level Two), but not both. The claim form makes you pick.
My time in custody was before August 2014. Where does that leave me?
In the narrowest part of the settlement. Because of Ontario's two-year limitation period, the main compensation covers lockdowns between August 15, 2014 and November 27, 2017 for inmates and between August 11, 2014 and November 27, 2017 for immigration detainees, even though the class period opens on May 30, 2009. Earlier lockdowns are compensable only two ways. One is the Statute-Barred Claim Form, which requires medical or psychological evidence that a health condition made it impossible for you to start a lawsuit — the administrator says a diagnosis alone is not enough and points to advanced dementia or Alzheimer's, a comatose state or severe traumatic brain injury as the kind of condition that can meet the test. The other is the $2 million CAD Exceptional Circumstances Fund, which is limited: lockdowns between August 11, 2010 and August 2014, claimants with 101 or more lockdowns, and people held at the Toronto South Detention Centre for at least six months after August 2014.
Is the $2 million Exceptional Circumstances Fund extra money on top of my award?
No. It is a sub-fund carved out of the same $59 million CAD settlement fund, not an additional pot. It pays limited compensation for certain pre-August-2014 lockdowns and additional compensation to some class members held at the Toronto South Detention Centre. The claim form has check boxes for the routes into it. In October 2025 class counsel amended the Exceptional Circumstances Protocol so that leftover and uncashed money in the fund goes to a further distribution for class members affected by the limitation periods instead of to charity; the administrator says this change does not reduce any individual award.
Which Ontario institutions are not covered?
Time at the Elgin-Middlesex Detention Centre, the Ontario Correctional Institute and the St. Lawrence Valley Correctional and Treatment Centre is excluded, solely as to time at those institutions. Elgin-Middlesex was the subject of separate class actions. The settlement covers 30 other Ontario provincial correctional institutions listed in the Long-Form Notice, including Maplehurst, the Toronto South, Toronto East, Hamilton-Wentworth, Niagara, Quinte, South West and Ottawa-Carleton detention centres, the Central East and Central North correctional centres, the Vanier Centre for Women, and several institutions that have since closed such as the old Toronto Jail, Toronto West, Mimico and Owen Sound.
Do I need my OTIS number or my exact dates in custody?
No. The administrator's March 2026 FAQ says you do not need to provide the dates and location of your incarceration, and you do not need your Offender Tracking Information System (OTIS) number if you do not know it, because that information is on record with the Province of Ontario and is reviewed when your claim arrives. You can file even if you cannot remember the period or the institution. No notice ID, claim number or PIN is needed either. What you do need to supply yourself is a written statement and any supporting medical records for a Serious Harm Award, and evidence of incapacity for a statute-barred claim.
What is the real deadline, and is there any grace period?
Claims must be submitted on or before December 1, 2026. The notice gives a date but no time of day or time zone. If you mail a paper claim through Canada Post, ask for a postmark — the postmark date counts as the submission date. There is a limited grace window: the administrator has limited ability to consider late claims received within 45 days after December 1, 2026, but you must give written reasons for filing late and the administrator decides whether to assess the claim at all. After January 15, 2027, no claim can be considered. Do not treat the 45 days as an extension.
Can I file for a family member who has died, or for someone who cannot file themselves?
Yes, if you have legal authority. You must explain that authority on the claim form and attach a copy of the document establishing it — the notice gives a Certificate of Appointment of Estate Trustee or a Continuing Power of Attorney for Property as examples. Note also that contacting class counsel at some earlier point does not count as a claim: a completed Claim Form for this settlement is required, otherwise the class member gets nothing while remaining bound by the release.

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